Shipping & Delivery

When can I expect my products to arrive?
Please allow 2 – 3 days delivery time from the date of purchase if purchasing within New Zealand. Please allow 7 days for shipping to Australia.

How do I track my shipment?
You’ll be sent a link to track the package when you make the purchase.

Where do you ship?
Fora products are available to purchase in New Zealand and Australia. 

What are the shipping costs?
New Zealand:
Shipping is $5.00 for all starter kits and $3.00 for refills. Rural deliveries have an additional surcharge of $4.00. 
Australia:
Shipping is $10.00 for all starter kits and $5.00 for refills.
Please note, we are not responsible for payment of any import or duty fees or any stolen or lost items. 

Refunds
Any refund requests must be made within 14 days of receiving your Fora products.

Returns
Please contact us at hello@shopfora.co.nz and we’ll send over the info you’ll need to return your products.